ARTIM GmbH is a spin-off of the Institute for Musical Acoustics (Vienna Sound Style)
at the University of Music and Performing Arts Vienna.


We offer comprehensive product support:

  • in urgent cases by phone (+43 676 7215130)
  • by email (see below)
  • via ZOOM or TeamViewer . This allows screen sharing so that you can show us your problem and, if you wish, we can solve the problem immediately on your PC via remote control.


Please contact Gregor Widholm ( ):

  • for general information about BIAS or VIAS
  • when it comes to which system is best for you
  • for questions about the purchase process
  • for questions about the application
  • for application problems

Please contact Wilfried Kausel ( ):

  • for detailed questions about the BIAS or VIAS software
  • for detailed questions about the optimizer